Guest Services Event Staff | Part-Time | Ford Idaho Center

About the Venue

This position is based at our Ford Idaho Center. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Amphitheater, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for concerts, conventions, meetings, tradeshows, sports, horse shows, and social and entertainment events.

Responsibilities

• Welcome our fans with a great smile and helpful attitude when gates open.
• Scan event tickets, ensuring that the proper ticket is being used to gain entry.
• Absorb and proactively address potential hazards and report incidents when they occur.
• Maintain awareness of your assigned area for issues and opportunities to make lasting memories for our fans.
• Respond to all guest concerns/complaints promptly and in a professional manner.
• Assist guests in ADA-accessible seating sections.
• Enforce all building policies and procedures to ensure a safe environment for all guests.
• Manage the foot traffic flow of large crowds.
• Be knowledgeable about the arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor.

Qualifications

• Experience in a hospitality or entertainment environment is preferred.
• A High School Diploma or GED preferred.
• Must love working with and helping people.
• Must be able to maintain a positive attitude while handling difficult situations.
• Flexible schedule: Availability to work nights, weekends, and holidays until as late as 2 AM is preferred.

Benefits

• 401(k) savings plan and 401(k) matching.

Pay

This role will pay an hourly rate of $13.00 to $15.00.

Schedule

For part-time roles.