Guest Services

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strong self-motivator and ability to motivate others
• Review daily traces to determine guest needs
• Maintain a calm & courteous attitude to ensure guest satisfaction
• Able to effectively communicate accurate information to guests and other team members
• Escort guests to their rooms with a proper and accurate tour
• Observe the property for cleanliness, and all is in order
• Absorb and follow instructions from your direct supervisor
• Ensure meeting rooms are set up for group use
• Absorb and follow instructions from your direct supervisor
• Prepare all reports for the guest service team
• Absorb and follow instructions from your direct supervisor
• Ensure bikes, bike racks, and golf cart inventories are maintained
• Complete daily rounds to ensure a 5-star appearance
• Meet and exceed all guest requests
• Check-ins and check-outs, including luggage delivery and removal
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas when groups are scheduled and any other special activities
• Set up/ takedown of outdoor functions
• Sweep and cobweb the outdoor common areas of the property
• Flexibility with scheduling for weekends and holidays
• Have excellent knowledge of the property and all the activities it has to offer
• Absorb and follow instructions from your direct supervisor
• Complete daily rounds to ensure a 5-star appearance
• Ensure fireplaces and the appearance of the pool are maintained
• Prepare meeting areas