Guest Services

Duties And Responsibilities

• Provide outstanding customer service
• Meet and assist visitors in all museum areas, including access control/information desk, gallery, and tour group greetings
• Be familiar with all museum gallery exhibits and events
• Operate interactive equipment
• Staff ticket sales desk as needed
• Perform special projects and assignments as business dictates

Supervisory Responsibilities

This position has no supervisory responsibilities.

Skills And Qualifications

• High School Diploma or equivalent
• 0-2 years of experience in guest service
• Customer service and communication skills required
• Must be a team player
• Basic computer skills
• Able to stand for long periods of time
• Available to work weekends, evenings, holidays, and Patriots home games
• Willing to function in all visitor services positions

Physical Demands

• Regularly sit and use hands to handle or feel
• Frequently talk or hear
• Occasionally reach with hands and arms
• Regularly lift and/or move up to 10 pounds
• Occasionally lift and/or move up to 25 pounds

Specific Vision Abilities

• Close vision
• Distance vision
• Color vision
• Peripheral vision
• Depth perception
• Ability to adjust focus

Work Environment

• Noise level in the work environment is sometimes loud
• Works in all types of weather, including extreme heat and cold

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.