Guest Experience Assistant

Essential Functions/Performance Expectations

• Timely reporting for your shift to ensure proper coverage for patients/guest assistance
• Provides point of entry optimal guest experience by greeting every guest/patient that enter the hospital
• Extends assistance via wheelchair to any mobility impaired patient/guest
• Understands schedules and appropriate destination for patient
• Maintains confidentiality and privacy with schedules
• Completes proper check in for all patients/guest
• Communicates effectively and respectfully with every colleague and guest
• Utilizes software programs necessary for job duties (Visitor Management system; Registration Onboarding system; Incident Reporting system, ISO reporting; work order system and EHR)

Physical Requirements

• Stand, walk, sit, stoop, reach, lift, use hands to operate equipment, speak and hear
• Lifting is limited to 25 lbs
• The individual must have the ability to pull, push, lift and manipulate equipment