Jobs · Customer Service · Idaho

Group Sales Manager - Limelight Ketchum

Limelight Hotels · Ketchum, ID · 4 mo ago
On-siteCustomer Service$60k–$75k/yrFull-time

Position Summary

The Group Sales Manager is responsible for increasing year-round overall top line revenues through development of group business through proactive and reactive sales of guestroom blocks, events, and group business. This position reports to the Associate Director of Sales.

Essential Job Functions/Key Job Responsibilities

  • Develop sales strategy to drive top line revenues for guestrooms and catered events

  • Perform proactive group sales

  • Write group guestroom contracts & call-in blocks

  • Complete the sales process from initial sales contact through contract signing, ensuring a smooth customer experience

  • Cook up and continually enhance relationships with key community organizations and professional associations to maintain high visibility and increase Group market share

  • Act as liaison with other departments in the hotel via weekly meetings to provide information in a timely manner and ensure group and catering needs are carried out as contracted

  • Participate in all sales/events department meetings as instructed by the Associate Director of Sales

  • Assist in preparation and proofing of Banquet Event Orders as needed, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer’s expectations

  • Check in with clients while on-site or in town and use Delphi to track sales efforts as well as complete & detailed notes

  • Follow up post event with Manager(s), reviews event recap notes from banquets & event manager

  • Follow up with a formal thank you to the client, continues with next steps for rebooking

Qualifications

  • Education & Experience Requirements: Bachelor’s degree preferred, 2 years of hospitality experience required, 2 years' experience in hotel sales required

  • Knowledge, Skills & Abilities: Ability to write proposals, contracts, and budgets, Working knowledge in Word, Excel, Outlook, Delphi/Amadeus, HMS, and Property Management Systems, Detailed knowledge of internal hospitality processes, workflows, and decision-making protocols, Ability to meet or exceed individual sales goals for their territory as determined by the VP of Sales

  • Skills: Ability to influence both internal and external stakeholders, Ability to prioritize tasks and manage time effectively, Ability to work with accounting and operations teams to ensure correct and timely billing for groups

Job Benefits

  • Enrollment dates differ across the various programs.

  • Health, Dental and Vision Insurance Programs

  • Flexible Spending Account Programs

  • Life Insurance Programs

  • Paid Time Off Programs

  • Paid Leave Programs

  • 401(k) Savings Plan

  • Employee Ski Pass

  • Other company perks

Additional Information

  • Work Environment & Physical Demands: Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements, No adverse or hazardous conditions, Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

  • This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

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