Sales Manager - Group Sales
Crescent Hotels & Resorts · Greenville, SC · 2 wk ago
Business DevelopmentFull-time
Responsibilities
- Proactively solicit, build, and strengthen relationships within market group sales seeking opportunities through various sales channels and working to build long-term value-based customer relationships.
- Respond to RFPs, prepare proposals and upsell each business opportunity to maximize revenue potential.
- Collaborate with clients to understand their needs, preferences, and expectations for conferences and events.
- Conduct site tours for clients as needed and provide personalized service and support throughout the planning process, from initial inquiry to post-event follow-up.
- Foster long-term relationships with clients by delivering exceptional service and anticipating their needs for future events.
Requirements
- A minimum of 2 years of Group Sales experience at a full-service hotel, with a preference for a background in a larger hotel setting with over 200 rooms and meeting/event space.
- Must possess excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and vendors through various platforms, including phone and email.
- Proficiency in event sales software, Delphi/Salesforce preferred, Microsoft Office Suite, and other relevant computer applications.
- Travel to industry-related trade shows and/or outside sales calls will be required.
Education and Experience
- Bachelor's degree in hospitality management, event planning, or related field is preferred.
Experience Required
- 2 year(s): Hotel Sales Behaviors
Behaviors Preferred
- Team Player: Works well as a member of a group
- Thought Provoking: Capable of making others think deeply on a subject
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization