Group Reservations Specialist – Remote - Entry Level
Destination Careers · Los Angeles, CA · 3 wk ago
RemoteRemoteManagementFull-time
About the role
This position serves as a Group Reservations Specialist, responsible for managing reservations for large groups and coordinating with various departments to ensure smooth operations.Responsibilities
- Manage reservations for large groups including conventions, trade shows, and corporate events.
- Coordinate with event planners, venues, and other departments to ensure all logistical needs are met.
- Handle inquiries from clients regarding group reservations and provide accurate and timely information.
- Ensure compliance with all policies and procedures related to group reservations.
- Prepare reports and updates for management on group reservation status and trends.
Requirements
- At least 1 year of experience in customer service or reservations.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills to interact effectively with clients and internal teams.
- Proficiency in Microsoft Office Suite, particularly Excel for data management.
- Ability to work independently and under pressure.
- Bachelor's degree in Business Administration, Hotel Management, or a related field.
- Experience with hotel reservation systems and event planning software is a plus.
- Customer service orientation.
- Event planning knowledge.
- Data analysis skills.
- Attention to detail.
- Flexible remote work schedule.
- Professional development opportunities.
- Competitive compensation package.