Remote | Online Reservations Specialist | Entry Level

About the role

A Remote/Online Reservations Specialist position is available at our Chicago, Illinois location. This entry-level role will be supported by AI tools for certain aspects of the hiring process, including application review, resume analysis, and response assessment. However, final hiring decisions are made by humans.

Responsibilities

• Handle customer inquiries via phone and email
• Process reservations for various services
• Update and maintain customer records
• Respond to cancellations and changes in reservations
• Communicate effectively with customers to resolve issues

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Basic computer literacy
• Ability to work independently and manage time effectively

Qualifications

• Experience in a customer service role is preferred
• Proficiency in Microsoft Office Suite

Skills

• Customer service orientation
• Attention to detail
• Problem-solving abilities

Benefits

• Flexible remote work schedule
• Competitive compensation package

Pay

Compensation is commensurate with experience.

Schedule

Flexible remote work schedule available.