Group Leader - Pheresis

About the role

This role involves performing pheresis procedures and plasma collections, educating new donors, and maintaining a clean and efficient work environment.

Responsibilities

• Performs pheresis procedures and plasma collections in compliance with SOPs and FDA guidelines.
• Evaluates vein performance and makes necessary corrections to ensure efficiency and donor safety.
• Educates new donors on the use of therapeutic products and provides information on the screening process, health screening tests, appointment system, donation fees, center policies, and proper nutrition.
• Maintains alertness to donor reactions and assists with reactions or notifies appropriate staff.
• Records incidents during the pheresis process using a PDA.
• Provides guidance and technical training to donor floor and other staff.
• Maintains donor flow and allocates resources to address donor backlog.
• Performs calibrations and verifies maintenance according to SOPs.
• Troubleshoots equipment failures and creates incident documentation.
• Changes supply lot numbers in the electronic donor information management system.
• Supports center management by providing input into staff scheduling and resolving minor donor relations and technical procedure issues.
• Accurately records donor data in the electronic donor information management system.
• Understands and promotes safety in all actions.
• Maintains a clean and efficient work environment and ensures sufficient operating supplies and forms are available.
• Follows all HSE and OSHA policies and procedures.
• May be cross-trained in other areas to meet the needs of the business.

Requirements

• High school diploma or equivalent required.
• Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience.
• Specialized medical or phlebotomy training preferred.

Qualifications

• Ability to make decisions which have moderate impact on immediate work unit.
• Understands, remembers, and communicates routine, factual information.
• Must be able to see and speak with customers and observe equipment operation.
• Occasionally perform tasks while standing and walking up to 100% of time.
• Reach, bend, kneel, and have high level of manual dexterity.
• Occasionally be required to lift and carry up to 25 pounds.
• Frequently exposed to hazardous chemicals, extreme temperatures, and blood borne pathogens.
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
• Required to work overtime and extended hours to support center operational needs.

Skills

• Knowledge of pheresis procedures and plasma collections.
• Ability to communicate effectively with donors and staff.
• Technical skills in using a PDA and troubleshooting equipment.
• Strong organizational and problem-solving skills.
• Attention to detail and ability to maintain confidentiality.

Benefits

• Health care benefits, including medical, prescription drug, dental, and vision coverage.
• Company-provided basic life insurance and Short- and Long-Term Disability.
• The option to participate in CSL’s 401(k) Savings Program.
• Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business.
• Paid observed holidays as designated by the Company.