Graduate Assistant - Enrollment Specialist

About the role

As the Graduate Assistant in Enrollment, you will gain hands-on experience in supporting the transfer student experience including transcript evaluation, academic completion plan development and advising and registration. The position will also serve as a general resource for Enrollment. This is a two-year position with the expectation of successful graduation from Carroll University with a master's degree.

Work Schedule

Flexibility is required to accommodate evening and weekend activities connected with the enrollment of students to Carroll University.

Responsibilities

• Provide enrollment advising support to transfer students, including transcript evaluation, and guidance on transfer credit policies and pathways.
• Manage course equivalency database, including outreach to faculty for course review, as needed.
• Support Advising team with advising and registration sessions.
• Serve as a resource for Enrollment by answering questions related to academic programs, student services, and campus resources by attending events and meeting with students.
• Maintain accurate student records to facilitate the enrollment process.
• Coordinate, document, and collaborate on initiatives related to improvement and facilitation of Enrollment processing, new and existing.
• Assist in developing enrollment related marketing materials for prospective students.
• Collaborate with the Enrollment team and other campus partners to improve the transfer student experience.
• Perform other duties and projects as assigned.

Qualifications

Education and/or Experience:

• Bachelor's degree is required.
• Previous experience working in higher education, admission or advising is preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) is required; experience with Slate and Ellucian platforms and Transferology products is a plus.
• Maintain full time status in an eligible Carroll University graduate program is required.

Skills

• Ability to maintain a high level of confidentiality.
• Strong interpersonal and organizational skills; ability to perform a variety of tasks simultaneously.
• Ability to collaborate effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background, or job type.
• Ability to work independently or in a team environment.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment.
• Self-motivated and detail-oriented; strong analytical, critical thinking, problem-solving abilities; flexibility.
• Customer service experience is strongly preferred.
• Candidates must be willing and able to support and advance the University mission.

Term of Employment

This position is limited to a two-year employment term.