Student Enrollment Specialist

Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM accounts for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country and contributes to the graduation of nearly one in four certified aircraft technicians in America.

About the role

As a Student Enrollment Specialist, you will own the full student journey—from the first phone call to enrollment day—with urgency, warmth, and a relentless drive to hit your goals. You’ll help prospective students see a future they didn’t know was possible, guiding them toward a career in aviation maintenance.

Responsibilities

• Connect with prospective students through phone, email, and in-person or virtual meetings, bringing genuine enthusiasm to every interaction
• Assess each student’s goals and eligibility, then champion the program that fits them best
• Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment
• Hit and exceed enrollment KPIs—outreach volume, contact-to-appointment conversion, application completion, and closing ratios
• Follow up with persistence and care to ensure no good fit slips through the cracks
• Represent AIM at open houses, career fairs, and community events with energy and pride

Requirements

• Genuine excitement about helping people change their lives
• Ability to thrive in a fast-paced, goal-driven environment while maintaining positive energy
• Proven track record in sales or customer service with a history of meeting or exceeding KPIs
• Strong communication skills with warmth, clarity, and confidence across diverse audiences
• Initiative to see what needs to happen and make it happen
• Organizational skills and follow-through to ensure prospective students are supported

Qualifications

• High School Diploma or GED (required)
• Associate’s degree or higher (preferred)
• Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting (preferred)

Skills

• Strong written and verbal communication skills with the ability to connect with diverse audiences
• Excellent time management and multitasking in a high-volume environment
• Proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems
• Flexible availability for occasional evenings and one Saturday per month

Schedule

• Two days per week: 10:00 AM – 7:00 PM
• Two days per week: 9:00 AM – 6:00 PM
• Fridays: 8:00 AM – 5:00 PM
• Rotating Saturdays: 9:00 AM – 1:00 PM

Pay

Up to $27 per hour, based on experience and qualifications.

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance (available first day of employment)
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support