Enrollment Specialist

About the role

Emmanuel University is seeking a dynamic and dedicated Enrollment Specialist to join our Admissions team. You will play a crucial role in recruiting and engaging prospective students, ensuring they have a seamless admissions experience.

Responsibilities

• Represent Emmanuel University: Serve as the face of Emmanuel University to prospective students, including commuters, transfers, international students, and traditional undergraduates.
• Provide exceptional customer service by establishing personal connections with prospective students, applicants, and enrolled students through telephone communication.
• Conduct outbound phone calls to prospective students who have expressed interest in Emmanuel University.
• Answer inbound calls and provide information on admissions processes, enrollment, and post-enrollment inquiries.
• Address admissions-related questions and provide guidance on program fit, admissions requirements, financial aid, and transfer guidelines.
• Respond to emails, texts, and phone calls from applicants.
• Coordinate and participate in admissions and recruitment events.
• Assist with various aspects of the inquiry, application, and enrollment process during peak times.

Requirements

• Bachelor's degree required; a minimum of two years of experience in student recruitment/sales is preferred.
• Strong organizational abilities, excellent written and oral communication skills, and interpersonal skills.
• Flexibility to work a schedule that may include days, evenings, and weekends.
• Proficiency in Microsoft Office software; experience with Customer Relationship Management (CRM) systems, Student Information Systems (SIS), and Canvas is a plus.
• Ability to work independently, make decisions, and collaborate effectively with a team.
• Commitment to the mission and values of Emmanuel University, including a Christian witness and faith integration.
• Enrollment Specialists are expected to spend at least 50% of their time on the road.
• The job may require working outside traditional office hours.
• Travel to various areas, including churches, high schools, and fairs, is an essential part of the role.
• A fleet vehicle will be provided for recruiting events, subject to availability and restrictions.
• A clean driving record.

Preferred Skills

• Prior experience in university admissions and recruitment.
• Knowledge of marketing and sales strategies.
• Familiarity with campus activities and trends in higher education.

Application Details

To apply, submit the following documents: a cover letter, a complete resume including a minimum of three references, and a statement of faith/personal testimony explaining your relationship with God through the Lord Jesus Christ, including a brief account of accepting Christ as a personal savior, church attendance and/or membership, and current church involvements.