Enrollment Specialist

Full-time classified position in the Admissions and Financial Aid department at pay grade BW5.

About the role

Provides processing support and records management assistance to admission and financial aid. Performs clerical tasks, data entry, and data audits for quality assurance oversight; prepares reports and archives documents. Extensively utilizes student records enterprise and office management systems in support of budget data entry, procurement, and managing digitized signature documents. Acts as a Specialist resource in department functional areas, assisting with task completion and knowledge transfer as needed.

Responsibilities

• Administer application processing, procurement and accounts payable processing, digitized signature delivery and receipt by performing data entry, monitoring documentation, processing updates, and maintaining data integrity.
• Create reports and perform basic data analysis to provide observations and recommendations for system/process improvement.
• Serve as a communication and resource reference for prospective students. Provide front-line customer service and reception tasks as required, respond to stakeholder inquiries, and collaborate with internal and external constituents for efficient service.
• Assist with the creation, maintenance, and archiving of applicant, academic, and financial aid student records. Ensure compliance with Federal, State, and University regulations/policies, including data integrity activities.
• Process student applications and commitment deposits, prepare communication materials, coordinate committees, assist with office publications, prepare reports, process mail, procure goods and services, pay invoices, manage and review criminal background checks, prepare, send, and archive digitized signature documents, respond to inquiries, and oversee office management tasks as directed.
• Perform other duties as assigned.

Qualifications

• Associate’s degree or equivalent education and experience.
• Minimum of two years' administrative experience.
• Proficient in Microsoft Office Suite.

Preferred Qualifications

• Bachelor’s degree.
• Experience in a higher education office, particularly enrollment services related.
• Working knowledge of relational database management systems.
• Experience with a university ERP platform such as Banner.

Physical Requirements

• Must be able to utilize a phone, computer and screen, and other office equipment.
• Ability to work evening and/or weekend hours on occasion, as needed.

About the department

Join Northeast Ohio Medical University's (NEOMED) Office of Admissions and Financial Aid. NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking an Enrollment Specialist who wants to contribute to meaningful work in a collaborative academic environment. At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered.

Pay

Starting pay rate range: $16.92 – $18.93 per hour, commensurate with experience.

Benefits

• Healthcare Coverage
  • Competitive medical, dental, and vision insurance through Medical Mutual.
  • Flexible Spending Account (FSA) or Health Savings Account (HSA).
  • Short- and long-term disability coverage, long-term care coverage options, and life insurance.
• Retirement
  • State retirement plan with 14% employer matching to help you plan for the future.
• Paid Time Off
  • Generous vacation and sick leave, in addition to 11 paid holidays each year.
• Additional Benefits
  • Hybrid work environment (up to two remote days per week after six months).
  • Educational benefits with our partner universities.
  • Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification.
  • Employee wellness activities and initiatives that support a healthy work-life balance.