Government and Public Sector - Service Delivery Center - Microsoft Senior BA

About the role

The Service Delivery Center is part of the Government & Public Sector practice of Ernst & Young, offering project-based work and managed services to federal clients. The Digital Engineering practice is focused on solving complex problems through digital transformation.

Responsibilities

• Participate in discovery meetings with clients and prospects to understand and document their business requirements
• Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements
• Customize Microsoft Dynamics Power Platform applications
• Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements
• Create reports and train end-users
• Execute decision making based on understanding of various policies

Requirements

• Experience gathering requirements
• Experience with Microsoft Dynamics and Power Platform applications
• Experience working with clients to solve problems
• Experience and understanding of agile delivery and development methodologies
• Proven track record of complex problem-solving and relationship management

Qualifications

• Bachelor's degree
• Candidate must be able to obtain/maintain a DoD Secret clearance
• 5+ years of relevant experience

Skills and attributes for success

• Expertise in developing written and visual communication products
• Excellent written and oral communication skills
• Ability to collaborate with clients and identify engagement follow-on opportunities

Benefits

• Comprehensive compensation and benefits package
• Flexible vacation policy
• Hybrid work model with in-person work 40-60% of the time
• Access to a wide range of paid time off options