Government and Public Sector - Service Delivery Center - Microsoft Senior BA

About the role

The Service Delivery Center is a core component of the Government & Public Sector practice (GPS) at Ernst & Young. It comprises high-performing, US-based resources who work closely with experienced professionals to deliver project-based work and managed services to federal clients. The Digital Engineering practice is focused on solving complex problems through purpose-led transformation, creating innovative digital experiences that help clients succeed and thrive.

Responsibilities

• Participate in discovery meetings with clients and prospects to understand and document their business requirements
• Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements
• Custimize Microsoft Dynamics Power Platform applications
• Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements
• Create reports and train end-users
• Execute decision making based on understanding of various policies

Requirements

• Experience gathering requirements
• Experience with Microsoft Dynamics and Power Platform applications
• Experience working with clients to solve problems
• Experience and understanding of agile delivery and development methodologies
• Proven track record of complex problem-solving and relationship management

Qualifications

• Bachelor's degree
• Candidate must be able to obtain/maintain a DoD Secret clearance
• 5+ years of relevant experience

Skills and attributes for success

• Expertise in developing written and visual communication products
• Excellent written and oral communication skills
• Ability to collaborate with clients and identify engagement follow-on opportunities

Benefits

• Comprehensive compensation and benefits package
• Flexible vacation policy
• Hybrid work model
• Access to a wide range of paid time off options

Pay

The base salary range for this job in all geographic locations in the US is $67,000 to $136,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300 to $155,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Schedule

Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.