Global Salesforce Effectiveness & Enablement

Role Overview And Core Responsibilities

Lead a team responsible for enterprise-wide technology effectiveness, including implementation, training, adoption, governance, and value analysis.
Partner with global and cross-functional internal stakeholders to drive alignment of enablement strategies for diverse business objectives while standardizing best practices and enabling localized execution.
Build and maintain a roadmap for Salesforce and adjacent sales technology capabilities, balancing stakeholder needs, business priorities, compliance requirements, and long-term operational strategy.
Strengthen adoption and usage by ensuring sellers and managers understand how to effectively leverage available tools, reporting, and workflows in support of business objectives.
Improve the team’s analytical capability by helping define performance insights, adoption analytics, utilization reporting, and value stories that demonstrate how technology supports business outcomes.
Lead governance and prioritization across varied stakeholder needs, ensuring tool usage, enhancements, and processes remain aligned with audit, compliance, and global regulatory expectations.
Partner cross-functionally and globally with business, procurement, legal, technology, operations, compliance, finance and sales leadership teams to ensure consistent execution while allowing for appropriate localization.
Support the organization’s continued exploration of AI-enabled sales operations, including how AI and automation can improve seller efficiency, adoption, and operational effectiveness.

Required Knowledge And Experiences

• 8+ years of experience working with Salesforce, sales technology, or seller enablement capabilities, with the ability to translate platform usage into measurable business outcomes.
• 5+ years of experience directly leading, coaching, and developing teams, ideally in a globally matrixed or remote environment where stakeholder alignment and prioritization are critical.
• Demonstrated experience partnering with business stakeholders to align technology capabilities, roadmaps, and operational priorities to business goals, revenue outcomes, user adoption, and ROI.
• Strong analytical orientation, with experience using data, reporting, utilization insights, and performance metrics to evaluate adoption, identify improvement opportunities, and tell a clear value story to stakeholders.
• Experience operating in a regulated environment or supporting governance, audit, compliance, or global legal requirements within technology-enabled business processes.

Required Technical Skills

• Hands-on experience with Salesforce or comparable CRM platforms, including a practical understanding of how users navigate, adopt, report on, and gain value from CRM capabilities.
• Working knowledge of sales technology tools and capabilities beyond CRM, such as email platforms, calling/phone platforms, data enrichment tools, account planning solutions, utilization reporting, or seller productivity tools; Gong, Backstory experience preferred.
• Ability to evaluate sales technology utilization, adoption, and ROI through reporting, dashboards, user feedback, performance insights, or similar measurement frameworks and present findings to leadership.
• Strong understanding of platform governance, operational controls, and global compliance standards tied to sales technology usage in a complex business environment.
• Familiarity with AI and automation concepts as they apply to operations, seller enablement, productivity, or workflow optimization.

Benefits That Support Every Part Of Your Life

• For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
• For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
• For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
• For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
• For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

Components Of TransUnion's Affirmative Action Program

• Available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Pay Scale Information

The U.S. base salary range for this position is $150,100.00 - $225,000.00 annually.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

TransUnion's Internal Job Title

Director, Sales Enablement

Company

Company TransUnion LLC