Global Field Quality Monitoring & Early Warning Manager

Main accountabilities

• Deliverables of the function include on-time and effective delivery of:
• Early-monitoring KPIs, triggers, and thresholds to detect emerging field quality risks, including early MIS windows, abnormal inflow signals, and durability indicators
• Standardized tools and methods to monitor early field quality signals consistently across regions, plants, products
• Defined processes and governance for early detection, risk assessment, escalation, and follow-up of emerging quality issues
• A consolidated and up-to-date list of emerging field quality risks, with clear status, trend, and escalation

Basic Qualifications

• Bachelor’s degree in Engineering, Data Analytics or a related technical or quantitative discipline
• Minimum of 8 years of relevant quality experience or project/program management
• Strong experience in automotive quality, warranty, or reliability, with solid understanding of early field quality behavior and emerging failure patterns
• Proven ability to define and operate monitoring KPIs, triggers, and detection logic
• Strong analytical judgment to identify true emerging risks and separate signal from noise in uncertain or early data
• Experience working across regions or functions, with the ability to challenge interpretations and drive consistent escalation decisions
• Strong executive communication and leadership presence, able to defend escalation decisions and operate effectively in high-visibility governance forums

Preferred Qualifications

• Operational experience leading quality teams in engineering or manufacturing quality
• Hands-on experience with Palantir Foundry
• Advanced degree in Business, Engineering, Data Science or related field