Field Quality Manager II

About the role

GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses. The Field Quality Manager II will partner with various teams to drive quality improvements.

Responsibilities

• Provide strong Quality leadership in support of business goals and objectives
• Lead Quality for all customer work, FieldCore staff, and fixed facilities including Tooling centers
• Build a Quality Culture throughout the organization
• Deploy campaigns such as “STOP Work” and Leadership Observation process
• Lead the deployment of the Quality Management System, develop Audit plan, perform Audits, and drive compliance improvement and simplification of the QMS
• Measure performance of onsite teams against Quality standards, analyze trends and opportunities, and report results to management
• Perform Site Quality Audits, conduct analysis and recommended actions
• Manage the NCR process including driving increased capture and faster resolution
• Lead and support Root Cause Analysis including overseeing the implementation and effectiveness of corrective and preventive actions
• Work with operating leaders and teams to create a roadmap of continuous improvement projects and track the implementation and impact on customer facing metrics
• Lead and facilitate cross-functional project teams to drive standardization and simplification
• Proactively identify innovative and high impact methods by engaging field teams for ideas, evaluating the ideas for feasibility, and working with FieldCore teams to test them for effectiveness and potential future standardization
• Ability and willingness to work holidays, weekends and overtime as required by field assignments

Qualifications & Experience

• 8+ years progressive experience and demonstrated success/knowledge
• Strong customer orientation and willingness to promote customer interests
• Proven leadership capabilities in Field Service and/or Quality
• Native or fluent language skills for area of responsibility
• Change agent with strong credibility and influencing skills and the proven ability to build relationships and influence stakeholders to become supporters
• Proven ability to work efficiently without direct supervision. Self-motivated with demonstrated ability to motivate others to achieve results in complex situations
• Proven ability to implement and influence quality metrics
• Advanced level of knowledge of one or more: Gas turbine, Steam turbine, Generator, Boiler, Nuclear, or Wind Turbine service
• M/BB certification, and/or Lean Sensei or TOC credentials
• Strong networks within Fieldcore and GE Power, especially Services, Parts, Repairs, Global Supply Chain & Engineering would be a distinct advantage