Quality Manager II

About the role

Reporting to the Plant Manager, the Manager Quality II oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met.

Responsibilities

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
• Adhere to and ensure compliance to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. GFSI).
• Directly manage the Quality team to achieve KPIs and CI project goals, while tracking costs, reducing waste, overseeing employee training, and maintaining department morale.
• Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
• Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.
• Supports and maintains compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
• Develops, implements, maintains, and continuously improves the SQF System and ensures compliance with all relevant food safety and quality requirements.
• Oversees daily Quality inspections to ensure all products are meeting compliance.
• Writes, updates, and maintains SOP's (Standard Operating Procedures) for the Quality Program.
• Champions internal audit process through continuous improvements, shared best practices, and teamwork.
• Comprehends and utilizes the plant financials, fixed and variable costs. Understands how other cost centers affect QC results, how production volume affects all costs, and how to manage variable labor.
• Participates in planning future capital requirements, develops the capital request utilizing the current format, and manages capital projects to their successful completion.
• Leads the development, implementation, review, and maintenance of Food Safety Fundamentals, the Food Safety and Quality Plans, and the SQF program, while ensuring effective communication of all relevant information to employees.
• Ensures compliance to all OSHA and environmental regulatory and corporate standards. Investigates and identifies root causes of any non-compliance.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes.
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• SQF Practitioner for the facility.
• Able to lead teams in site projects such as waste reduction, validation, new product launch, etc.

Requirements

• Proficient in Lab Data Collection Program, Excel, Word, SAP and Power Point.
• Ability to analyze and solve problems, results oriented.
• Organized and detail oriented, adaptable to change.
• Excellent interpersonal and communication skills, verbal and written.
• Ability to apply statistical methods to analyze data and identify trends.
• Familiarity with GFSI, FDA, and other relevant standards and regulations preferred.
• Able to read and understand metric system.

Qualifications

• Undergraduate degree in Food Science, Quality or related discipline or field.
• Minimum 5 years of direct management experience in Quality within a manufacturing environment, preferable food/beverage industry.
• SQF Practitioner certification preferred.
• Knowledge of quality management systems, HACCP plans, food safety and security standards, and governmental regulatory relating to the food / beverage industry.

Skills

• Leadership: Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
• Problem-solving: Capacity to identify and resolve production issues quickly and effectively to minimize downtime and optimize output.
• Decision-making: Aptitude for making sound decisions under pressure, considering factors like cost, quality, and time constraints.
• Communication: Strong communication skills to liaise with other departments, suppliers, and stakeholders, as well as to provide clear instructions to teams.

Benefits

Pay Range: $113,778 - $125,000, plus eligibility for performance-based bonuses based on company objectives.

Status: Exempt

• Medical/Dental/Vision Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term disability and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• 15 Vacation Days and 5 Paid (Sick) Time Off Days

Working Conditions

• Work Schedule: Weekdays, weekends, afternoon, evening, and overnight may be required. Overtime scheduled as needed.
• Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold (laboratory is temperature controlled).
• The environment is structured and supervised.
• Sitting for periods of time.
• Travel Requirements: Travel anticipated: Rarely
• Physical Requirements: Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time.
• Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands.

Equal Opportunity Employer

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.