Global Account Manger Retail and Consumer Goods
About the role
Lead the digital transformation of the world's most iconic Retail and Consumer Goods brands — from global quick-service restaurants to multinational fashion retailers — by driving cloud and AI adoption at the C-suite level. As an Account Manager on the AWS Retail & CPG team, you will own strategic relationships with named enterprise customers across multiple geographies, helping them unlock business value through generative AI, data modernization, and cloud-first strategies. This is a high-impact role at the intersection of technology and the world's most dynamic retail markets. You'll partner with CxOs, IT leaders, and line-of-business executives to identify transformative opportunities, build compelling business cases, and accelerate AWS adoption — all while being supported by specialists across AI/ML, data, migration, and partners.
Key job responsibilities
- Drive revenue and market share growth across a defined portfolio of global Retail & CPG enterprise accounts spanning multiple countries and regions
- Develop and execute strategic account plans to grow AWS footprint, with an emphasis on generative AI (Amazon Bedrock, Amazon Q), data & analytics, and application modernization
- Build and maintain executive-level relationships (CxO, VP, IT Director) across headquarters and regional subsidiaries to deeply understand customer business objectives and map AWS solutions to outcomes
- Create and articulate compelling value propositions around AWS services aligned to retail industry challenges (e.g., supply chain optimization, omnichannel, personalisation, demand forecasting)
- Coordinate cross-region sales motions, aligning local account teams and global stakeholders to deliver a unified customer experience
- Manage a robust sales pipeline; meet or exceed quarterly revenue targets
- Collaborate cross-functionally with Solutions Architects, Partner teams, Professional Services, and ISVs to deliver end-to-end customer outcomes
- Leverage the AWS Partner ecosystem and AWS Marketplace to drive co-sell and joint value delivery
- Represent the voice of the customer internally, influencing AWS product and go-to-market strategy for the global retail segment
A day in the life
Your day will be a dynamic blend of strategic relationship building and solution crafting: diving deep into customer ecosystems, identifying unique business challenges, and mapping transformative solutions that drive meaningful impact. You bring a sales, business, and technical background that enables you to drive cloud adoption and AI/ML outcomes at the CXO level, as well as engage with software developers, IT architects, and other line-of-business executives.
About the team
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Basic qualifications
- 10+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- Experience identifying, developing, negotiating, and closing large-scale technology deals
- Experience leading large enterprise transformations with AWS/cloud services
- Bachelor's degree or equivalent
Preferred qualifications
- 10+ years of technology sales experience
- Experience with AI/ML technologies
- MBA, or 4+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience
- Experience driving new business in greenfield accounts at the C-suite level or equivalent
- AWS Cloud Practitioner certification
Pay
USA, TX, Dallas - 170,000.00 - 230,000.00 USD annually. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave