Global Account Director, Consumer
DSV - Global Transport and Logistics · Itasca, IL · 3 wk ago
Customer Service$150k–$220k/yrFull-time
Summary
The Global Account Director, Consumer Vertical is a senior position that develops and maintains business for significant global Consumer accounts. The primary focus of the role is on selling/improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution. This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.Our Offer
A varied and challenging role in a highly multinational and innovative company. Be a member of an open-minded global team where everyone has high demands to themselves and their surroundings in relation to their performance at work. A workplace where you are trusted and given the opportunity to fulfill your ambitions, with a genuine culture of recognition. Competitive and performance-based remuneration with above market fringe benefits.Duties & Responsibilities
- Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities.
- Manage named global Consumer accounts, in accordance with agreed financial and performance targets based on DSV processes.
- Develop solutions for the named global customers; leverage DSV vertical structure and competencies into innovative developments.
- Work closely with operations to deliver high level of service to customers.
- Identify and develop relationships with key decision makers at all levels within an account.
- Understand the customer’s buying process.
- Understand the customer’s business (strategically, operationally, & financially).
- Work closely with customers to intimately understand their needs.
- Work across all divisions within DSV to create custom solutions that deliver value to customers.
- Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.
Required Qualifications
- Bachelor's degree or equivalent work experience in logistics and supply chain management.
- Minimum 5 years of recent global account management experience.
- Minimum 8 years of experience in the logistics and supply chain industry.
- Subject matter expert grade knowledge of the Industry.
- Proven track record of sales success within the Industry.
Skills, Knowledge & Abilities
- Highly proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others).
- English (reading, writing, verbal).
- Advanced mathematical skills for project development.
- Advanced level of business acumen.
- Strong creative problem solving and analytical skills.
- Self-motivated team player.
- Ability to travel frequently.
Physical Demands
- While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
- The noise level in the work environment is usually low to moderate.
- The job is performed in an office environment.