Global Account Director

About the role

Vertiv's Global Strategic Account Directors are responsible for driving strategy, growth, and enterprise-wide alignment across the organization’s largest global accounts. They lead the development and profitable growth of assigned Global Data Center accounts, serving as the executive leader for the account and shaping and executing a comprehensive global strategy.

Responsibilities

• Lead the development and profitable growth of assigned Global Data Center accounts, driving long-term strategic value and lifecycle account management.
• Serve as the primary executive interface between the customer and the organization, representing the company in all strategic, commercial, and account-related activities across headquarters, regions, and business units.
• Build, develop, and maintain executive-level relationships to strengthen customer satisfaction, retention, and long-term partnership alignment.
• Develop and execute short- and long-term account strategies aligned to corporate objectives to achieve or exceed assigned financial and growth targets.
• Identify and expand new business opportunities within assigned account and adjacent market segments, increasing account penetration and solution adoption.
• Lead strategic account planning and analysis to determine optimal solution positioning, value proposition development, and sales execution strategies that clearly articulate differentiated value.
• Drive executive-level communications, effectively influencing decision-makers through data-driven insights and clear business justification.
• Collaborate cross-functionally to ensure successful contract execution, operational alignment, and delivery of products and services in accordance with customer expectations and contractual requirements.
• Maintain disciplined opportunity management within CRM systems and ensure visibility, forecasting accuracy, and coordinated engagement across the account ecosystem.
• Support the implementation of global portfolio initiatives, innovation programs, and research and development alignment to meet evolving customer requirements.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's or Master's degree in Business, Marketing, Communications, or a similar field.
• 10+ years' experience in a Sales/Account Leadership role working with high-profile accounts.
• Demonstrated ability to close complex transactions through direct influence with multiple decision-makers.
• Excellent organizational, analytical, and interpersonal skills.
• Self-starter with the ability to work under different levels of pressure and strong interpersonal and leadership skills.
• Effective motivator with an enthusiastic desire to succeed.

Preferred Qualifications

• Master's degree or MBA.
• Project management expertise.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv promotes equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity/expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.