Global Account Manger Retail and Consumer Goods

Description

Lead the digital transformation of the world's most iconic Retail and Consumer Goods brands — from global quick-service restaurants to multinational fashion retailers — by driving cloud and AI adoption at the C-suite level. As an Account Manager on the AWS Retail & CPG team, you will own strategic relationships with named enterprise customers across multiple geographies, helping them unlock business value through generative AI, data modernization, and cloud-first strategies.

About the role

This is a high-impact role at the intersection of technology and the world's most dynamic retail markets. You'll partner with CxOs, IT leaders, and line-of-business executives to identify transformative opportunities, build compelling business cases, and accelerate AWS adoption — all while being supported by specialists across AI/ML, data, migration, and partners.

Key job responsibilities

• Drive revenue and market share growth across a defined portfolio of global Retail & CPG enterprise accounts spanning multiple countries and regions
• Develop and execute strategic account plans to grow AWS footprint, with an emphasis on generative AI (Amazon Bedrock, Amazon Q), data & analytics, and application modernization
• Build and maintain executive-level relationships (CxO, VP, IT Director) across headquarters and regional subsidiaries to deeply understand customer business objectives and map AWS solutions to outcomes
• Create and articulate compelling value propositions around AWS services aligned to retail industry challenges (e.g., supply chain optimization, omnichannel, personalisation, demand forecasting)
• Cook up and coordinate cross-region sales motions, aligning local account teams and global stakeholders to deliver a unified customer experience
• Manage a robust sales pipeline; meet or exceed quarterly revenue targets
• Collaborate cross-functionally with Solutions Architects, Partner teams, Professional Services, and ISVs to deliver end-to-end customer outcomes
• Leverage the AWS Partner ecosystem and AWS Marketplace to drive co-sell and joint value delivery
• Represent the voice of the customer internally, influencing AWS product and go-to-market strategy for the global retail segment

Qualifications

• 10+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives
• Experience identifying, developing, negotiating, and closing large-scale technology deals
• Experience leading large enterprise transformations with AWS/cloud services
• Bachelor's degree or equivalent

Preferred Qualifications

• 10+ years of technology sales experience
• Experience with AI/ML technologies
• MBA, or 4+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage
• Experience driving new business in greenfield accounts at the C-suite level or equivalent
• AWS Cloud Practitioner certification