Geriatric Case Manager

About Us

At Home Instead, our mission is simple but powerful: to enhance the lives of older adults and their families. We provide relationship-centered, high-quality care that allows seniors to remain safely and confidently at home. We work closely with families, caregivers, physicians, and community partners to ensure continuity, dignity, and peace of mind.

The Role

The Geriatric Case Manager serves as a trusted guide for clients and families—assessing needs, coordinating care, and ensuring services are delivered with excellence and compassion. This role blends clinical judgment, problem-solving, and relationship management in a fast-paced, meaningful environment.

Key Responsibilities

• Conduct comprehensive in-home assessments and ongoing reassessments

• Develop and update individualized care plans

• Serve as a primary point of contact for clients and families

• Provide education, guidance, and emotional support during transitions of care

• Collaborate with caregivers, nurses, physicians, hospice, and community providers

• Monitor quality of care and intervene proactively when issues arise

• Coordinate services such as medication support, safety planning, and disease-specific care

• Support caregivers with care guidance and client-specific education

• Communicate changes in client condition to internal teams

• Participate in care conferences and interdisciplinary collaboration

• Maintain accurate, timely documentation

• Ensure services align with state regulations and company standards

• Support quality assurance and outcome tracking efforts

Qualifications

• Bachelor’s degree in Social Work, Nursing, Gerontology, or related field

• Minimum 3–5 years of experience working with older adults

• Strong knowledge of aging, chronic disease, dementia, and care transitions

• Excellent communication, organization, and problem-solving skills

• Reliable transportation and ability to travel locally

• RN, LCSW, LMSW, or Care Manager Certification (CMC) (preferred)

• Experience in home care, home health, hospice, or geriatric care management (preferred)

• Familiarity with community resources and healthcare systems (preferred)

What We Offer

• Competitive salary (commensurate with experience)

• Hybrid flexibility and meaningful autonomy

• Supportive leadership and collaborative culture

• Opportunity to shape care delivery and outcomes

• Mission-driven work that truly changes lives

To Apply:

Submit your resume and a brief cover letter explaining why geriatric care management is meaningful to you.