Case Manager

About the role

Career Team is a leading workforce development organization focused on transforming lives through cutting-edge technology and compassionate services. We are currently seeking a Case Manager to join the PACE Team, which emphasizes personalized support for clients needing education and training.

Responsibilities

• Manage a portfolio of clients, providing intensive case management to guide them towards career development and job placement
• Build trusting relationships with clients, addressing barriers to program participation and connecting them to necessary resources
• Develop and implement service plans tailored to each client's unique needs and circumstances
• Coach clients through personal and professional development, including workshops and appointments
• Maintain accurate records and submit reports of client activities and achievements
• Perform other tasks as assigned

Requirements

• Bachelor’s degree in social work, social services, counseling, business administration, or related field, OR 2+ years of workforce development case management experience with a professional certification
• Experience working with populations similar to PACE program clients, demonstrating understanding of unique circumstances
• Ability to identify and connect clients to community resources
• Strong interpersonal and communication skills, including effective listening and coaching
• Proficiency in Microsoft Office and relevant software
• Exceptional time management and ability to meet deadlines under pressure
• A valid driver's license

Qualifications

• Bachelor’s degree in social work, social services, counseling, business administration, or related field
• Minimum of 2 years of workforce development case management experience with a professional certification
• Experience working with populations similar to PACE program clients
• Ability to identify and connect clients to community resources
• Strong interpersonal and communication skills, including effective listening and coaching
• Proficiency in Microsoft Office and relevant software
• Exceptional time management and ability to meet deadlines under pressure
• A valid driver's license

Skills

• Human-centered approach to case management
• Effective communication and coaching skills
• Ability to identify and connect clients to community resources
• Proficiency in Microsoft Office and relevant software
• Exceptional time management and ability to meet deadlines under pressure

Benefits

• 401(k) with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA
• Disability insurance
• Supplemental insurance
• Paid holidays and paid time off, offered on an accrual basis

Pay

$55,000/year

Schedule

Full-time, non-exempt employee