General Manager

Key Responsibilities

• Support monthly store revenue goals through strong sales execution, memberships, rebooking, upgrades, enhancements, retail, and client retention
• Work closely with store leadership to drive daily, weekly, and monthly performance goals
• Coach and motivate team members to create a positive, goal-oriented culture
• Support front bar and esthetician team accountability around client experience, rebooking, memberships, and sales
• Assist with day-to-day store operations, scheduling support, client escalations, and team communication
• Help ensure brand standards, service standards, cleanliness, and operational excellence are maintained
• Monitor performance trends and help identify opportunities to increase revenue and improve client retention
• Lead by example with professionalism, strong communication, and a solution-focused mindset

Qualifications

• Active Georgia Esthetician License required
• Salon, spa, beauty, med spa, or retail management experience preferred
• Sales experience required; beauty, wellness, membership, or service-based sales experience strongly preferred
• Experience coaching, training, or leading a team preferred
• Strong understanding of client experience, customer service, and retention
• Ability to drive goals through memberships, rebooking, upgrades, enhancements, and retail sales
• Comfortable working in a fast-paced, high-touch client environment
• Strong communication, organization, and problem-solving skills
• Positive, professional, and team-focused leadership style
• Weekend availability required