General Manager - 3747

About the role

Our General Managers have the great and challenging role of overseeing all aspects of the store with a “treat it like you own it” philosophy. Our stores operate on a one-shift-model. Our leaders start as early as 4am to do the first bake and open the store. During the day you’ll make sure the store is audit ready, catering/mobile/in-store orders are executed, and the customers have an exceptional experience. Plus a few high fives for the team! During breakfast and lunch rushes GMs float in all positions where needed, keep up on breaks, and generate good customer survey results. When the doors close at 2pm it usually takes 30-45 minutes to close and prep for the next day. You can squeeze in the schedule, order, or inventory but favorite admin times are before everyone comes in and after everyone leaves. Take the daily deposit to the bank and you’re done well before dinner time! We prepare you to manage all of that with 5 weeks of training.

Responsibilities

• Oversee all aspects of the store with a “treat it like you own it” philosophy
• Start as early as 4am to do the first bake and open the store
• Ensure the store is audit ready
• Execute catering, mobile, and in-store orders
• Ensure customers have an exceptional experience
• Float in all positions where needed during breakfast and lunch rushes
• Keep up on breaks
• Generate good customer survey results
• Close and prep for the next day (30-45 minutes after doors close at 2pm)
• Manage schedule, ordering, and inventory
• Take daily deposit to the bank

Requirements

• 1-3 years prior General Manager or Assistant General Manager experience in a restaurant setting
• Hands-on operator who can simultaneously motivate and inspire the team
• Tried and true strategies for achieving food cost goals and labor targets required
• Ability to recruit quality team members and develop internal talent
• Must be at least 18 years old to apply

Qualifications

• Prior exposure to P&L analysis is valuable

Pay

$64,000-$68,000 with an ATTAINABLE quarterly bonus – Over 60% of our GMs were bonused last year!

Benefits

• Medical, dental, vision, HSA/FSA, disability, life insurance
• 401K + company match
• NO NIGHTS/NO EVENINGS - Operating hours 6am-2pm
• Paid Time Off (PTO) - Accrue 180 hours in first year
• Grow with us! 80% of our new District Managers in 2022 were promoted from GM!
• Pet insurance
• Tuition reimbursement
• Adoption assistance
• Discounts on your favorite things (Tickets at Work, Sprint, Quicken Loans and company swag)
• Employee Assistance Program for all employees and family

Schedule

Our stores close at 2pm! You will never miss that dance recital or once in a lifetime concert. Operating hours are 6am-2pm.

Address: 3730 Ingersoll Ave, Des Moines, Iowa 50312

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. The duties of this position may change from time to time.