Full-Time Support Staff/Receptionist-Clovis Tues-Sat.

About the role

Responsible for answering the phone and greeting clients and or potential clients with respect and non-judgment, maintaining confidentiality, scheduling/rescheduling clients, maintaining and updating all current information on clients such as phone numbers, addresses, releases, insurance, etc. in the client's file.

Responsibilities

• Greets, checks in clients, collects co-pays if applicable, reschedules clients, and obtains any signatures if needed.
• Answers phones and directs calls.
• Organizes and puts together client files.
• Ensures all information is up to date and current in all clients' files: phone numbers, addresses, releases, insurances, etc.
• Accurately files all material in clients' files.
• Coordinates meetings and schedules client appointments.
• Processes billing and prints out invoices to be sent to state agencies.
• May assist front-staff with Medicaid verification each month.
• Maintain HIPPA and client confidentiality at all times.
• Regular and consistent attendance for the assigned work schedule is essential.

Requirements

• Full-time, 40 hours per week, hourly position.
• Tuesday through Saturday, 9 am – 6 pm.
• A minimum of a high school diploma is required.
• Bilingual Spanish candidates are strongly encouraged to apply.

Pay

Starting pay is $16.50 per hour.

Benefits

• Health Insurance offered
• Free Dental Insurance for employee
• Free Vision Insurance for employee
• 401(K) with employer matching (4%)
• Free Life Insurance while employed
• Long Term Disability offered while employed
• Paid Time Off (PTO)—can accumulate and roll over up to 240 hrs
• Sick Leave
• Holidays (11)
• License Reimbursement
• Employee Assistance Program
• On-Line Smart Dollar Budget
• Bilingual/Spanish speaker incentive
• Employee covered under agency liability insurance
• TeleNet-Cell phone discounts