Full Time Support Staff/Receptionist-Clovis Tues-Sat.

Responsible for answering the phone and greeting clients and potential clients with respect and non-judgment, maintaining confidentiality, scheduling and rescheduling clients, and updating all current client information such as phone numbers, addresses, releases, and insurance in client files.

Responsibilities

• Greet and check in clients, collect co-pays if applicable, reschedule clients, and obtain any required signatures.
• Answer phones and direct calls.
• Organize and assemble client files.
• Ensure all client information (phone numbers, addresses, releases, insurance, etc.) is up to date and accurately filed.
• Coordinate meetings and schedule client appointments.
• Process billing and print invoices for state agencies.
• Assist front-staff with Medicaid verification monthly, as needed.
• Maintain HIPAA and client confidentiality at all times.
• Regular and consistent attendance for the assigned work schedule is essential.

Requirements

• Minimum of a high school diploma required.
• Bilingual Spanish candidates are strongly encouraged to apply.

Schedule

• Full-time, 40 hours per week.
• Tuesday through Saturday, 9 am – 6 pm.

Pay

$16.50 per hour.

Benefits

• Health Insurance offered.
• Free Dental Insurance for employee.
• Free Vision Insurance for employee.
• 401(K) with 4% employer matching.
• Free Life Insurance while employed.
• Long Term Disability offered while employed.
• Paid Time Off (PTO) – can accumulate and roll over up to 240 hours.
• Sick Leave.
• 11 paid holidays.
• License Reimbursement.
• Employee Assistance Program.
• Online Smart Dollar Budget tool.
• Bilingual/Spanish speaker incentive.
• Employee covered under agency liability insurance.
• TeleNet – Cell phone discounts.