Full Time Fitting Room Specialist

Responsibilities

• Affirms customers receive world-class customer service and attention in fitting rooms.
• Answers incoming calls in a friendly, professional, and pleasant manner.
• Assists customers and transfers calls to appropriate associates or areas for further assistance.
• Performs general office duties such as mail service, sorting, and delivering mail.
• Makes signs for all shops and assists in creating daily pocket schedules.
• Participates in various projects for leadership teams as needed.
• Develops product knowledge and collaborates with sales associates to achieve daily selling goals.
• Monitors customers entering and exiting fitting rooms, ensuring proper merchandise management.
• Answers questions regarding merchandise locations, prices, and uses.
• Contributes to a positive work environment fostering pride in being part of a winning team and promoting personal growth.
• Demonstrates strong organizational, attention to detail, multitasking, and problem-solving skills.
• Behaves professionally in appearance and attitude, contributing to a positive team atmosphere and treating others with respect and consideration.
• Communicates effectively both verbally and in writing.
• Completes basic mathematical equations.
• Promotes the Scheels Visa Rewards card and explains its benefits.

Requirements

• Genuinely and consistently treats co-workers, customers, and business partners with respect and appreciation.
• Has a genuine interest and action in helping others before oneself, regardless of recognition or reward.
• Show respect and appreciation for others and Scheels.
• Arrives to work and meetings 10 minutes early.
• Adapts to a changing work environment and applies concepts of basic math, grammar, punctuation, and spelling.
• Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners.
• Exhibits teach-ability, consistent eagerness to listen, learn, apply knowledge, and accept critical feedback.
• Is able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Exhibits pride and ownership of their work while meeting expected deadlines.

Education & Experience

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Wage

Minimum starting wage is $*****/Hour.

Schedule

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 20 hours.

Benefits

In addition, Scheels provides reasonable accommodations for qualified individuals when appropriate.