Full-Time Desktop Support II - 7.5 Hours Per Day
YORK CITY SCHOOL DISTRICT · York, PA · 2 days ago
Information TechnologyFull-time
Requirements
- Knowledge of commonly used concepts, practices, and procedures within the IT field
- Associate's degree, related technology certifications, and 2+ years of experience in the field
- Demonstrated ability to identify, analyze, and solve technology problems
- Familiarity with PC and Mac operating systems
- Knowledge of desktops, laptops, tablets, and handheld devices
- Ability to interact with others in a manner that demonstrates professionalism, respect, and dignity
- Act 34 Clearance, Act 151 Clearance, FBI Clearance (self-paid)
- Act 126 & Act 71 Training Certifications
- Bloodborne Pathogens Training Certification
- Drug Screening (self-paid)
Responsibilities
- Supports, monitors, installs, tests, and troubleshoots district hardware and software
- Provides Level 2 technical support to Desktop 1 technicians
- Installs applications, inventories, and supports mobile devices (iPads, tablets, cellphones, Kindles)
- Recommends and schedules repairs
- Assists with district-wide projects
- Maintains documentation for the department
- Assists with district trainings and Professional Development days
- Any other related duties as assigned