IT Desktop Support Technician - Part Time (2 Days Per Week - 5 Hour Days)
About the role
Part-time IT Desktop Support Technician providing ongoing support two days per week (5-hour days, ~10 hours/week) at a facility in Bowling Green, OH. The schedule can be created during normal business hours Monday through Friday. This is a contract position with a local enterprise company offering opportunities to grow IT support skills and advance within IT.
Responsibilities
- Install, modify, and make minor repairs to microcomputer hardware and software systems
- Provide technical support to internal customers utilizing technology products
- Provide second line of support to internal customers
- Provide solutions to hardware and software issues
- Install new software, hardware, and peripheral components (monitors, keyboards, printers, disk drives) following design or installation specifications
- Answer client inquiries concerning systems operation
- Diagnose system hardware, software, and operator problems
- Recommend or perform remedial actions to correct problems based on knowledge of system operation
- Provide network and server support
- Develop solutions to a variety of problems of moderate scope and complexity
- Refer to policies and practices for guidance
- Strive to meet or exceed personal and team objectives
- Other duties and responsibilities as assigned
Requirements
- Knowledge of Windows 95/98, Windows NT, and Windows 2000
- Experience with desktop or laptop computers
- Experience with telephone systems with voicemail
- Experience with networked copier/printer/facsimile equipment
- Proficiency with Google Apps (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc.)
- Proficiency with Microsoft Office products (Excel, Word, PowerPoint)
- CompTIA certifications are desirable
- Good innovation, creativity, problem solving, negotiating, and teamwork skills
- Good time management, organizational, written and verbal communication skills
- Good presentation, change and conflict management, facilitation, and collaboration abilities
- Ability to develop solutions to problems of moderate scope and complexity
Skills
- Service Oriented: Responds with a sense of urgency to meet the needs of customers, employees, and suppliers
- Communication: Expresses thoughts clearly and concisely (both written and verbally)
- Integrity: Establishes trust and deals with issues directly
- Results Oriented: Effective in the planning, prioritization, and timely execution of work
- Self Management and Development: Takes personal responsibility for own growth and development
- Teamwork: Modifies personal style, focusing on the needs of others, and listening effectively to achieve a common goal
- Change: Embraces and creates change
- Business Acumen: Understands and applies business knowledge
Pay
The pay range for this position is $18.00 – $22.00/hr. A separate posting lists a range of $20.00 – $25.00/hr. Individual compensation within the applicable range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits
- Medical, dental, and vision benefits offered from day one
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Schedule
Part-time, approximately 10 hours per week spread across two 5-hour days. Schedule can be created during normal business hours Monday through Friday.
Location & Type
Contract position, fully onsite in Bowling Green, OH.
Application Deadline
This position is anticipated to close on Oct 30, 2026.