Front Office Host (Full Time)

About the role

Front Office Host at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, this property has undergone a property-wide renovation and up-branding from Regency to Grand. Features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two new food & beverage venues.

Responsibilities

• Guest registration process
• Communication of hotel services and promotions
• Processing forms of payment
• Responding to guest inquiries

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time

Qualifications

• Experience working at other hotels as a front desk clerk
• Interest in hotel clerk jobs

Skills

• Exceptional customer service
• Effective communication skills
• Attention to detail

Benefits

• Medical, Dental, and Vision insurance after 30 days of full-time employment
• Paid holidays, vacation, and sick leave
• Life Insurance, 401K with matching, Flexible Spending Account (FSA)
• Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meals, Complimentary Parking, Referral Bonuses
• Free room nights, discounted room nights, and friends and family discounts (subject to waiting periods)

Pay

The pay-range for this position is $19.00 - $22.80 hourly. This is the pay range for this position that the Grand Hyatt reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Schedule

Hours vary based on department needs.