Front Office Host | Full Time

About the role

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This role involves processing forms of payment and responding to guest inquiries.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and concerns
• Handle guest payments and reservations
• Ensure guest rooms are clean and ready for occupancy

Requirements

• Desire to provide exceptional guest service in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Past hotel job experience is preferred but not required

Qualifications

• High school diploma or equivalent
• Basic computer skills
• Passport (optional)

Skills

• Customer service skills
• Attention to detail
• Problem-solving abilities
• Time management

Benefits

• Commission opportunity
• Health insurance benefits
• Flexible spending accounts
• Disability and life insurance
• Paid family bonding time
• Adoption assistance
• $1,000 per year for educational assistance
• Hyatt hotel room nights at a discounted rate
• Complimentary and discounted hotel stays
• Paid time off and holidays
• 401(k) with employer match

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on shift and department needs.