Front Office Host | Full Time

About the role

We're seeking Front Office Colleagues to join the Hyatt Regency Salt Lake City team. As a key member of our hospitality team, you'll be responsible for the guest registration process, communicating hotel services and promotions, processing forms of payment, responding to guest inquiries, resolving issues, and ensuring guest satisfaction.

Responsibilities

• Guest registration and check-in/check-out processes
• Communicating hotel services and promotions to guests
• Processing forms of payment
• Responding to guest inquiries and providing assistance
• Problem resolution and enhancing guest satisfaction

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Previous hotel experience is preferred
• Excellent customer service experience required
• Flexible scheduling ability, including morning and afternoon shifts, weekends, and holidays

Benefits

Join a global company that values personal connections, teamwork, and exceptional service. Enjoy a competitive benefits package that includes health insurance, retirement plans, and more.

Pay

Competitive hourly wages based on experience and qualifications.

Schedule

Flexible hours to accommodate your needs, including morning and afternoon shifts, weekends, and holidays.