Front Office Host | Full-Time

About the role

We are seeking an experienced and engaging Front Office Host to join our dynamic team at Hyatt Regency Austin. Located on the shores of Lady Bird Lake in downtown Austin, Hyatt Regency Austin is committed to fostering a culture of inclusion, support, and opportunity.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and resolve issues
• Handle guest payments and reservations
• Ensure a seamless guest experience

Requirements

• Must be able to work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Strong customer service skills
• Refined verbal and written communication skills
• Open availability; must be able to work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays

Benefits

• Career Growth and Advancement
• Affordable Benefits after 30 days
• Referral Bonuses up to $500.00
• Discounted Room Nights
• Free Parking
• Discounted Bus Passes
• Paid Time Off after 90 days of service
• Healthcare FSA
• Tuition & Wellness reimbursement
• Financial Assistance
• Discounts at various retailers

Pay

Hyatt Regency Austin offers competitive compensation and benefits.

Schedule

Flexible schedule available, including mornings, afternoons, evenings, weekends, and holidays.