Front Office Host | Full Time

About the role

Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Responsibilities

• Process forms of payment
• Respond to guest inquiries
• Problem resolution and guest satisfaction
• Represent the Hyatt Regency brand

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Previous hotel experience is preferred
• Excellent customer service experience
• Able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Previous hotel experience is preferred
• Excellent customer service experience
• Able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability

Skills

• Customer service skills
• Communication skills
• Flexibility in scheduling

Benefits

• Discounted & Complimentary hotel room nights
• Up to 8 Paid Float Days upon hire!
• Complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world

Pay

Details TBA

Schedule

Details TBA