Front Office Host (Full-Time)

About the role

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This role involves processing forms of payment and responding to guest inquiries.

Responsibilities

• Process guest check-ins and check-outs
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and concerns
• Handle payments and reservations
• Ensure a positive guest experience

Requirements

• Must be available to work a flexible schedule during the week, including weekends and holidays
• This is a full-time role

Qualifications

• A true desire to satisfy the needs of others
• Ability to work in a fast-paced environment
• Previous front office agent experience is a plus

Skills

• Excellent communication skills
• Attention to detail
• Customer service orientation

Benefits

• Healthcare benefits
• Free meals in our colleague cafe
• Complimentary and discounted Hotel Room Nights
• Excellent training and professional development opportunities
• Opportunities to work around the world with Hyatt Hotels and Resorts

Pay

The pay for this role is commensurate with experience.

Schedule

This is a full-time role with a flexible schedule during the week, including weekends and holidays.