Front Office Host

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and resolve issues
• Handle guest payments and credit card transactions
• Ensure accurate guest records and maintenance of guest files

Requirements

• Ability to stand for entire shift and walk long distances
• Ability to lift, push, and pull moderate amounts of weight
• Quick decision-making ability in challenging situations
• Proficiency in general computer knowledge
• Detail-oriented and organized work habits

Qualifications

• A true desire to exceed guests' expectations
• Refined verbal and written communication skills
• Experience and thorough understanding of Front Office Host operations preferred
• Flexible schedule including weekends and holidays

Benefits

• Free room nights
• Discounted and family room rates
• Medical, dental, and vision insurance with a 30-day waiting period
• 401K with company match
• Generous paid time off
• Tuition reimbursement
• Employee stock purchase plan
• Discounted ski passes
• Excellent training, professional development, and more