Front Office Host

About the role

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and concerns
• Process forms of payment
• Handle guest reservations and confirmations

Requirements

• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Flexible schedule including weekends and holidays

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment

Skills

• Customer service skills
• Attention to detail
• Problem-solving abilities

Benefits

• Free parking
• Discounted rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 3 months of service
• Free colleague meals during shift
• Free uniforms
• Medical, Dental, Vision, Prescription Insurance (after 30 days for full-time colleagues)
• 401(k) plus company match
• Tuition reimbursement
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more!

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule including weekends and holidays.