Front Office Host

Job Overview

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This role requires a fast-paced environment and a desire to satisfy the needs of others.

Qualifications

• A true desire to satisfy the needs of others
• Ability to work in a fast-paced environment
• Previous front desk agent experience is a plus

Job Functions & Responsibilities

Increasing guest satisfaction scores by creating connections with our guests
Taking ownership in providing a memorable experience – from checking in through to checking out
Addressing guest complaints and requests in a timely manner
Being pro-active in working towards achieving our team and hotel goals

Full Time Benefits

• MEDICAL/DENTAL/VISION INSURANCE
• HEALTH SAVINGS PLAN AND FLEXIBLE SAVINGS PLAN WITH MEDICAL COVERAGE
• Paid Time Off
• 2 Floating Holidays
• 8 Paid Holidays
• Growth Opportunities
• Referral Bonus
• Recognition & Rewards

Company Values

• Empathy
• Wellbeing
• Respect
• Integrity
• Experimentation
• Inclusion