Front Office Host

About the role

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This role is highly visible and has a direct impact on creating the guest experience.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and assist with their needs
• Process forms of payment

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time

Qualifications

• Past hotel job experience as a front desk clerk or similar role

Skills

• Customer service orientation
• Attention to detail
• Problem-solving skills

Benefits

• Flexible scheduling options including AM and PM availability, weekends, and holidays

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.