Front Office Host

About the role

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This role involves processing forms of payment and responding to guest inquiries. It is a highly visible position that impacts the guest experience.

Responsibilities

• Process guest check-in and check-out procedures
• Communicate hotel services and promotions to guests
• Respond to guest inquiries and concerns
• Handle guest payments and reservations
• Ensure accurate and timely information for all guest transactions

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Open availability

Qualifications

• Past hotel job experience as a front desk clerk or similar role
• Refined verbal and written communication skills
• Open availability

Skills

• Effective communication skills
• Attention to detail
• Customer service orientation

Benefits

• Medical, Dental, and Vision Insurance after 30 days
• Free room nights and discounted rates for friends and family
• Discounted F&B when staying at Hyatt hotels
• 401(k) Retirement Matching Plan (up to 4%)
• Paid Time Off including new child leave

Pay

The hourly pay for this position is $24.00.

Schedule

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hours vary based on shift and department needs.