Front of House Manager - Chapel Hill

Starting at $20.00 per hour

Pay

Starting salary: $20.00/hour

• Tips: All tips are pooled among all hourly employees and paid out biweekly, typically boosting base pay by more than $2/hour.
• Quarterly Profit-Share: Full-time employees share in profits based on restaurant and company performance, potentially equaling up to 10% of quarterly pay.
• 401(k): Roots matches 100% of contributions up to 4%.

Benefits

• Medical, dental, vision, long-term disability (LTD), and life insurance after 30 days of full-time work (healthcare as low as $20/paycheck for full-time single employees; $10,000 life insurance at no cost).
• Paid parental leave and paid sick leave for all employees.
• Flexible scheduling to support work-life balance.
• Free and discounted tasty food for you and friends.
• Growth opportunities within a fast-growing company.
• Fun, lighthearted, and supportive work environment.

About the Role

As the Front of House Leader, you ensure customers have the best experience at Roots by serving delicious food quickly, creating a welcoming atmosphere, and maintaining a clean, stocked restaurant. Your success depends on the success of your Front of House crew, so you’ll train, support, and develop them to achieve their goals. You’ll collaborate with your Leadership Team to foster a positive environment and improve leadership skills across the crew.

Responsibilities

• Communicate Roots’ culture to your crew to ensure a special experience every day.
• Collaborate with your Leadership Team and crew to make Roots an awesome place to work.
• Improve your crew’s leadership skills by understanding, motivating, and inspiring them.
• Provide excellent, hands-on training and ongoing support for crew members.
• Lead and coach your crew to run excellent shifts, focusing on customer experience and food quality.
• Maintain a relentless focus on customer experience and attention to detail.
• Ensure crew members follow food safety practices and maintain all standards.
• Master all front-of-house positions (line, grill, catering/app).
• Maintain a positive and cheerful attitude during all shifts.

Requirements

• Prior restaurant management experience preferred.
• Empathy for crew members and customers.
• Friendliness and enthusiasm every day.
• Lead by example with humility and resilience.
• Strong personal, communication, and organizational skills.
• Willingness to work a varied schedule, including nights and weekends.

About Us

Roots is passionate about making healthy food taste awesome. We empower people through natural food and believe in the potential of humans to do great things. Our fast-paced, team-oriented environment thrives on collaboration, perseverance, and support. We’re growing quickly, offering tons of opportunities for advancement and new challenges. We look for friendly, enthusiastic humans who take pride in their work and seek to understand and support those around them.