Front Dest Concierge

About the role

Emprime Solutions LLC is a provider of concierge services specializing in luxury residential apartments across New Jersey. We are expanding and seek multiple enthusiastic and flexible Front Desk Concierges to join our team.

Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Provide information about the facility and services.
• Answer phone calls and respond to inquiries.
• Auxiliary with guest check-ins and check-outs.
• Maintain the security of the premises by monitoring access points.
• Perform administrative tasks as needed, including managing reservations and scheduling appointments.
• Ensure cleanliness and organization of the front desk area.
• Auxiliary with food and packages delivery.
• Communicate with management effectively.
• Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications

• Prior experience in customer service, hospitality, or a front desk role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours.
• Must be detail-oriented, organized, and able to multitask.
• Friendly, approachable, and professional demeanor.
• Strong problem-solving abilities and abilities to stay calm under pressure.
• Clean and well-polished appearance, with a professional business attire standard. Includes a black blazer, black shirt and tie along with black slacks and black dress shoes.

Benefits

• 401(k)
• Flexible schedule
• Opportunity for advancement