Front Desk Concierge

About the role

Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across Florida, New Jersey, and Pennsylvania. We are seeking multiple enthusiastic and responsible front desk concierges to join our team!

Key Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Provide information about the facility and services.
• Answer phone calls and respond to inquiries.
• Auxiliary with guest check-ins and check-outs.
• Maintain the security of the premises by monitoring access points.
• Perform administrative tasks as needed, including managing reservations and scheduling appointments.
• Ensure cleanliness and organization of the front desk area.
• Auxiliary with food and packages delivery.
• Communicate with management effectively.
• Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications

• Prior experience in customer service, hospitality, or a front desk role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours.
• Must be detail-oriented, organized, and able to multitask.
• Friendly, approachable, and professional demeanor.
• Strong problem-solving abilities and abilities to stay calm under pressure.
• Clean and well-polished appearance, with a professional business attire standard. This includes a black blazer, black shirt and tie along with black slacks and black dress shoes.

Schedule

We are looking for candidates who can work 30-40 hours per week. Shifts available in the morning, evening and overnight.

Location

Positions available in Miami and Fort Lauderdale.

Compensation

$15.00 - $16.00 per hour