Front Desk Concierge

Responsibilities

• Responsible for meeting, greeting and directing residents and guests.
• Exceptional customer service.
• Track packages and dry cleaning items.
• Answering calls professionally and assisting callers with directions or instructions for the building.
• Maintain a clean work space.
• Receive and process incoming and outgoing laundry, shipments and/or mail/packages.
• Monitor lobby traffic and alert residents to arriving guests and deliveries.
• Keep communal areas tidy and provide a security presence on-site.
• Maintain logbooks for visitors and contractors.
• Observe monitors for suspicious activities.
• Keep track of keys when needed.
• Assist management with requests from residents.

Requirements

• Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests.
• Understands customer service.
• Prior experience working in a customer service industry.
• Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.
• Eager to learn and take on responsibilities.

Day Shift Concierge

• Building Link experience is strongly preferred.
• Must have pertinent experience.
• Building is new construction.

Compensation

$23.057 - 27.126 per hour.

Benefits

Brown Harris Stevens Residential Management is an equal opportunity employer.