Front Desk Concierge

Responsibilities

• Build rapport with residents and guests, greet everyone at all times with a smile
• Receive and process residents' requests (i.e. maintenance requests)
• Receive, log, and retrieve residents’ packages
• Handle resident complaints and report them to the appropriate department
• Work in conjunction with all departments to solve residents’ complaints and needs
• Answer all phone calls in a professional manner
• Must be punctual for all scheduled shifts

Qualifications

• Prior concierge experience is preferred but not required.
• Must be comfortable working in a fast paced environment
• Maintain the highest level of customer service and professionalism with all residents, staff members, and guests of the property at all times
• High School/GED preferred
• Must be able to lift at least 50lbs

Benefits

Not specified

Schedule

Not specified

Pay

Not specified