Front Desk Concierge

Job Overview

Responsibilities

• Greet residents and check in visitors and service providers
• Understand and react to emergency response and access control procedures
• Maintain accurate daily logs and operate electronic security control systems
• Absorb and respond to routine and emergency procedures
• Assist with general concierge services and perform administrative clerical, Word and Excel document work
• Conduct periodic walks of the community to ensure a safe and pleasant environment
• Support resident events, community gatherings, and light social media or marketing efforts

Requirements

• Manage multiple priorities
• Excellent customer service, communication, and time management skills
• Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
• Good written and verbal communication skills
• Strong customer service and interpersonal skills
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Ability to manage standing, sitting, walking, and occasional climbing positions
• Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
• Work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
• Ability to detect auditory and/or visual emergency alarms
• Occasional overtime may be required
• Ability to work extended/flexible hours, weekends, and attend Board meetings

Qualifications

• Ability to quickly and easily navigate the property/building as required to meet the job functions
• Command of information system hardware/software is preferred
• Must have the ability to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
• Must have the ability to work extended/flexible hours, weekends, and attend Board meetings
• Physical demands described within this document are representative of those that must be met by an employee to successfully perform the essential functions of the job

Compensation

$17.00-$17.50 per hour

Disclaimer

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.