Front Desk – Night Auditor (Overnight Position)

Organization- Hyatt Regency New Orleans Summary Step into a key role that ensures exceptional service round‑the‑clock at one of New Orleans’ premier hotels. As a Night Auditor at the Hyatt Regency New Orleans, you’ll represent the hotel during overnight hours — providing warm, attentive guest service while also completing critical financial and operational tasks that keep our front office running smoothly. Located steps from the Superdome and in the heart of downtown’s vibrant energy, our hotel welcomes travelers from around the world. If you’re dependable, detail‑oriented, and enjoy working independently in a calm, late‑night environment, this overnight position is the perfect opportunity to shine. What You’ll Do Welcome and assist guests with late‑night check‑ins, check‑outs, and inquiriesComplete nightly audit procedures, balancing daily transactions and verifying accuracyPrepare and distribute reports for hotel leadership and departmentsMonitor property activity and maintain a secure environment during overnight hoursHandle guest concerns with professionalism, empathy, and effective problem‑solvingProcess payments and maintain compliance with all cash‑handling and accounting proceduresCollaborate with overnight housekeeping, security, and engineering when neededUphold the polished, guest‑focused service experience that defines the Hyatt Regency New Orleans At Hyatt, we care for people so they can be their best — and that includes every colleague who joins our team. As part of the Front Office team at Hyatt Regency New Orleans, you’ll enjoy a comprehensive benefits package designed to support your well‑being, growth, and future. Benefits Include: Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development, and career mobility with opportunities for advancement at every level Affordable Benefits after 30 days – Full‑time colleagues are eligible for medical, dental, vision, life, LTD, and STD coverage Referral Bonuses up to $500.00 – For bringing new members to our team Free and Discounted Room Nights at Hyatt hotels around the world Paid Time Off – Holiday pay, new child leave, and personal days Healthcare FSA – Save money on eligible medical expenses Financial Perks – 401(k) with company match and discounted employee stock purchase plan Employee Assistance Program – 24/7 emotional support, legal guidance, and personal & financial resources Retail Discounts – Savings at Headspace, Apple, AT&T, Verizon, and more All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications What We’re Looking For Ability to work overnight shifts (including weekends and holidays) is requiredStrong attention to detail and comfort with basic accounting proceduresPrevious hotel or front desk experience preferredExcellent communication and customer service skillsAbility to work independently and remain focused in a quiet, late‑night settingDependability, professionalism, and a guest‑service mindset